000 00581nam a22001937a 4500
005 20260115080100.0
008 251112b |||||||| |||| 00| 0 eng d
020 _a9780789011411
040 _aLCC
_cEULIB
_dEULIB
050 _aTX 911.3
_b.M27S47 C.1
100 _aed. by Kandampully, Jay...(et al)
245 _aService quality management in hospitality, tourism,and leisure
260 _aNew York:
_bRoutledge,
_c2001
300 _aXvii,339p
500 _aIncudes index
650 _aHospitality industry-management
650 _aTourism-management
942 _2lcc
_cBK
_n0
999 _c190861
_d190861