Hoyle, David. <br/><br/>
Quality    Management Essentials. 
David Hoyle 
 - Amsterdam Elsevier. 2007. 
<br/><br/><label>ISBN: </label>100750667869 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management.
<br/><br/><label>LC Class. No.: </label>HD 62.15 .H69